All types of customer interactions, ranging from travel services, financial services, technical support, voice mail service education, customer care, Answering service, online business to customer support, online business to business support. With Inbound and outbound calls for outbound calls, the services cover telemarketing, advisories, sales verification. Credit and collection, reactivation/reinstatement of accounts, loyalty program benefits, customer services and order entry Inbound calls cover a broad range of services, from all types of inquiries, technical help, transcription, complaints, customer service, support, sales, marketing, and billing.

Shahin Technologies has a professional telephone answering service solution and we always taking care your specific needs.

Scheduling/Reservation
In a increasing  business, it is much important to keep all calls a top priority and need to keep track of your callers.

• A Cost Effective Solution: Save money on hiring full-time staff and gain the professionalism of an experienced call center. Our professional and trained agents can create, change, and cancel meetings, just like an in-house receptionist.

• Around-the-clock Availability : Our Appointment Scheduling Services allow your clients to book appointments 24/7/365. You benefit a lot by outsourcing your appointment scheduling needs with us where we offer the services around the clock Click Here to Quote

How we do
Our agents are Deliver technical customer support over the phone in a call center environment; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between Level One and Level Two end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and  respect for, a diverse population.

	Toll-Free Access From Anywhere In USA		No Alpha Paging Charges
	True Billing		Free E-Mail
	No  Additional Bill For Outgoing Calls		Free Voice Logging
	No Holiday, Night Or Weekend Charges		Free Message Archiving
	Never Pay For Unused Calls Or Minutes		Free Custom Announcement