All types of customer interactions, ranging from travel services, financial services, technical support, voice mail service education, customer care, Answering service, online business to customer support, online business to business support. With Inbound and outbound calls for outbound calls, the services cover telemarketing, advisories, sales verification. Credit and collection, reactivation/reinstatement of accounts, loyalty program benefits, customer services and order entry Inbound calls cover a broad range of services, from all types of inquiries, technical help, transcription, complaints, customer service, support, sales, marketing, and billing.

Shahin Technologies has a professional telephone answering service solution and we always taking care your specific needs.

	Answering Service
	Virtual Office
	Order Entry
	Customer Care
	Technical Support
	Scheduling/Reservation
	Typical customer priorities are
	Saving Time And Money		Increasing Revenue & Profit
	Enhancing Their Image		Increasing Market Share
	Achieving Objectives		Better Service & Support

How we do

Our agents are Deliver technical customer support over the phone in a call center environment; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between Level One and Level Two end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and  respect for, a diverse population

Toll-Free Access From Anywhere In USA No Alpha Paging Charges True Billing Free E-Mail No Additional Bill For Outgoing Calls Free Voice Logging No Holiday, Night Or Weekend Charges Free Message Archiving Never Pay For Unused Calls Or Minutes Free Custom Announcement