All types of customer interactions, ranging from travel services, financial services, technical support, voice mail service education, customer care, Answering service, online business to customer support, online business to business support. With Inbound and outbound calls for outbound calls, the services cover telemarketing, advisories, sales verification. Credit and collection, reactivation/reinstatement of accounts, loyalty program benefits, customer services and order entry Inbound calls cover a broad range of services, from all types of inquiries, technical help, transcription, complaints, customer service, support, sales, marketing, and billing.
Shahin Technologies has a professional telephone answering service solution and we always taking care your specific needs.
Technical Support
For technology consumers, they give much importance to the quality of the product they get and the quality of service.
- Troubleshooting technical calls
- Software queries
- Internet service provider queries
- Computer hardware queries
- Up-sell/cross-sell programs
- Corporate help desk support
- Warranty or post-warranty support and its queries Click Here to Quote
How we do
Our agents are Deliver technical customer support over the phone in a call center environment; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between Level One and Level
Two end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population.
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Toll-Free Access From Anywhere In USA |
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No Alpha Paging Charges |
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True Billing |
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Free E-Mail |
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No Additional Bill For Outgoing Calls |
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Free Voice Logging |
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No Holiday, Night Or Weekend Charges |
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Free Message Archiving |
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Never Pay For Unused Calls Or Minutes |
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Free Custom Announcement |
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